Customer Success Manager
CivalgoMontreal, Quebec, Canada
Posted June 16, 2025
70000 - 100000 USD year
Full Time
About the Company
Civalgo is a startup founded in 2017 in Montreal, with an ambitious mission to reinvent the construction industry.
Job Description
Join Civalgo Adventure as a Customer Success Manager. This role involves building meaningful relationships, helping others succeed, and delivering exceptional customer experiences.
Requirements
- Experience: 3 to 5 years in a Customer Success or client-facing role
- SaaS experience is essential
- Knowledge of the construction industry is a bonus
- CRM expertise (preferably HubSpot)
- Ability to analyze customer data and offer strategic recommendations
- Comfortable communicating with all levels, from end-users to decision-makers
Benefits
- Generous Vacation
- Competitive Salary: $70,000 base + performance bonuses tied to client satisfaction
- Team Bonding: Fun activities every 8 weeks
- Travel Allowance: Covered travel in Montreal and nearby regions, with stipends for occasional travel
- Hybrid Model: Work remotely with one in-office day per week
- Montreal Office: A modern, collaborative workspace
- Apple Equipment: Sleek, high-performing tools for your daily work
- Personal Growth: Continuous training for your development
- Team Spirit: A supportive atmosphere with inspiring colleagues
