Benefits Assistance Program/Outreach Coordinator

Civic Works, Inc. is seeking a dedicated and compassionate Part-Time Benefits Assistance Program/Outreach Coordinator throughout all of Baltimore City Age-Friendly Upgrades for Elder’s Services Program.

Requirements

• Manage a caseload of older adult clients and provide application assistance for home repair and support services
• Conduct community outreach to identify eligible clients and build program awareness
• Develop relationships with community groups, agencies, and service providers
• Participate in events, health/resource fairs, and outreach activities
• Assist clients with navigating benefits and accessing additional support resources
• Advocate on behalf of clients and ensure timely follow-up
• Accurately maintain documentation and case notes
• Support the planning and execution of outreach events and marketing
• Travel regularly throughout Baltimore City to meet clients and attend partner meetings

Benefits

• Paid time off