Case Manager Supervisor

The Student Services Manager supports Baltimore residents from historically marginalized communities in building family-sustaining green careers. They will oversee a team of three in the provision of direct student services for accepted applicants, enrolled students, and alumni.

Requirements

• Recruit, supervise, lead, retain and continuously develop the skills and abilities of program staff
• Utilize an equity and inclusion lens in managing staff members and the program
• Identify and support career advancement plans, identifying internal and external opportunities for professional development
• Oversee case management service design and delivery for applicants, participants, and alumni
• Guide case managers in working with accepted participants during the pre-enrollment phase to identify long-term case management goals
• Lead efforts to expand and enhance alumni services, including workshops, group support, and individualized coaching