Software Implementation Consultant - Customer - Local Government (P634)

Civica is a software provider used by over 5,000 public bodies globally, offering critical services to citizens. They are seeking a Software Implementation Consultant to join their team, working with local governments and potentially broader APAC regions. The role involves delivering consulting, training, and support services for Civica’s Altitude software, troubleshooting issues, and contributing to product development. This position requires travel and a commitment to customer satisfaction.

Requirements

• Operational experience working in local council or implementing software to local government
• Expertise in providing advice to customers and internal teams
• Commitment to quality and continuous improvement
• Strong relationship-building skills with stakeholders
• Strong communication and problem-solving skills
• Ownership and accountability for delivering high-quality services

Benefits

• Flexible Work
• Inclusive and welcoming work environment
• Culture of giving back and volunteering opportunities