Software Implementation Consultant - Customer - Local Government (P634)

Civica is seeking a motivated Software Implementation Consultant to join their team and provide professional services to local governments and other sectors across Australia and New Zealand. This role involves delivering consulting, training, and support for Civica’s Altitude software, requiring travel to customer sites for hands-on assistance. The consultant will analyze processes, troubleshoot issues, and deliver high-quality solutions, contributing to customer satisfaction and product development.

Requirements

• Operational experience working in local council or implementing software to local government
• Experience as an industry expert
• Demonstrate a strong commitment to quality and continuous improvement
• Build and maintain effective relationships with stakeholders
• Conduct thorough investigations into existing customer practices
• Communicate confidently and clearly
• Take ownership and accountability

Benefits

• Inclusive, safe, and welcoming environment
• Opportunities for growth and development
• Flexible work options
• Generous paid time off