Product Specialist

Product Specialist at Clarisights: a tactical wizard at the heart of our business. As a Product Specialist, you'll support Customer Success Managers, working hands-on with our powerful platform to deliver exceptional value to our customers. Your role is crucial in translating customer needs into technical specifications and turning data into insights that drive business decisions.

Requirements

• Assist in pilot projects, helping to define success criteria and clearly define customer / business requirements
• Build and optimize dashboards that showcase Clarisights' value proposition
• Contribute to growth strategies with data-driven insights
• Help manage and grow relationships with large international customers
• Identify and execute on expansion opportunities within customer organizations
• Continuously optimize customer processes and drive product adoption
• Work hands-on with the Clarisights platform and various data analysis tools
• Build and maintain reports and dashboards using customer and Clarisights tech stacks
• Translate customer requests into technical specifications for the engineering team
• Assist in feature prioritization and delivery
• Provide tactical support for go-to-market strategies and product marketing initiatives
• Serve as a key liaison between customers, PMs, and the engineering team

Benefits

• Opportunity to work with a diverse tech stack
• Hands-on experience in building reports and dashboards
• Knack for using data analysis tools