Operations Specialist - Remote-Based

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Requirements

• Manage program data and conduct analysis.
• Assists Program Manager with Program utility braiding and other program metrics.
• Perform client and internal reporting and communications with exceptional attention to accuracy and professionalism.
• Train, review work quality, oversee timelines, address system functionality, and drive process improvements in cooperation with co-workers.
• Enter, track and report on customer data using a variety of tools.
• Communicate with customers regarding Program rules via email and phone.
• Participate in team and/or client meetings to provide updates and address action items, identify and escalate issues or areas of concern.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program
• Employee Assistance Program
• Access to on-demand training courses