Service Operations Specialist
CloudFactoryKathmandu Metropolitan City, Bagamati Province, Nepal • Kenya
Posted November 24, 2025
Full Time
About the Company
We believe that work should be more than just a job—it should be a platform for growth, impact, and community.
Job Description
We are a mission-driven team passionate about unlocking the potential of AI to transform the world. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.
Requirements
- Bachelor’s degree or equivalent experience in a relevant field
- Previous experience in service delivery or similar roles preferred
- Strong organizational, multitasking, and communication skills
- Basic understanding of service delivery principles, SLAs, and operational best practices
Benefits
- Great Mission and Culture
- Meaningful Work
- Market competitive salary
- Quarterly variable compensation
- Remote and Home working
- Comprehensive medical cover
- Group life insurance
- Personal development and growth opportunities
- Office snacks and lunch
- Periodic team building and social events