IT Operation Specialist I
CloudflareBengaluru, Karnataka, India
Posted December 30, 2025
Full Time
About the Company
Cloudflare is a highly ambitious, large-scale technology company with a soul, committed to helping build a better Internet.
Job Description
We are seeking an IT Operation Specialist I to join our Global AskIT Service Desk team, providing 24x7 global support coverage and delivering Tier 1 technical support exclusively through virtual channels. This role is a fully onsite, 5 days a week position based out of our Bengaluru office.
Requirements
- 1-2 years of demonstrated IT Service Desk or helpdesk experience in a high-volume, corporate environment, with a focus on remote/virtual support
- Expert-level troubleshooting skills across a range of common technology stacks
- Proven ability to utilize remote desktop tools and diagnostic software to resolve technical issues efficiently
- Excellent written and verbal communication skills with a professional, culturally sensitive, and empathetic demeanor for supporting a global, diverse user base
- Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience)
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Life insurance
- Paid time off
- Flexible work arrangements