IT Operations Manager
CloudflareBengaluru, Karnataka, India
Posted October 7, 2025
Full Time
About the Company
Cloudflare is a leading connectivity cloud company that enhances online security, performance, and reliability for businesses worldwide. With a comprehensive suite of products including web security, CDN, DNS, and developer tools, Cloudflare empowers organizations to protect against threats, improve user experiences, and streamline operations while reducing costs.
Job Description
Cloudflare is seeking a Regional IT Operations Manager to lead and scale their IT Operations function for APAC, focusing on key areas like IT Service Desk, Incident & Problem Management, and vendor management. The role involves building a team, optimizing operations, and aligning with global IT strategies. This is an 100% onsite position based in Bengaluru, India.
Requirements
- Manage IT Operations Leads/Managers and their teams.
- Oversee ITIL-aligned processes.
- Drive the standardization of IT operations practices.
- Experience managing budgets, vendors, and service contracts.
- Expertise in ITIL v4 or Intermediate certifications.
- Bachelor’s degree in Computer Science, Engineering, MIS, or equivalent work experience.
Benefits
- Reasonable accommodations for employees with disabilities.
