Technical Support Engineer, Zero Trust

Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network.

Requirements

• Previous experience working as part of a team in a customer-facing role
• Experience solving DNS and other networking-related problems
• Understanding of Identity and Access Management protocols and technologies (SSO, SAML, OAuth, Federation, SCIM, etc.)
• Experience configuring and troubleshooting VPNs
• Experience working in a support role where you thrived every time you resolved a ticket

Benefits

• Competitive salary
• Stock options
• 401(k) plan
• Flexible work arrangements
• Professional development opportunities