Member Experience Associate - Belleville (27330)

Club Fitness is seeking a Member Experience Associate to create an experience that makes our members say, 'I love Club Fitness!' The ideal team member will exhibit a vibrant personality, a love for fitness, and a desire to help people.

Requirements

• Greet members and guests promptly with a friendly, positive attitude upon arrival and departure
• Verify proper member check-in, monitor for delinquent accounts, and escalate to club leadership as needed
• Maintain cleanliness throughout the club
• Respond promptly and professionally to member requests, inquiries, and concerns
• Process retail and concession sales accurately
• Assist members with tanning and recovery amenities
• Keep club studios maintained and report any issues to leadership
• Prepare and serve quality smoothies
• Maintain a clean, organized front desk area
• Complete timely and accurate member incident reports
• Check children in/out of Kids Club
• Provide a safe, controlled, and nurturing environment
• Engage with children in a positive, age-appropriate manner
• Clean and disinfect all toys, furniture, and facilities after each session
• Communicate professionally with parents
• Monitor capacity limits and adhere to all safety guidelines

Benefits

• Fun and Supportive Team
• Employee Owned
• Career Growth
• Local Support
• Free Memberships
• Discounts
• Comprehensive Benefits