Customer Service Administrator CL

CEVA Logistics is seeking a Customer Service Administrator CL to ensure seamless communication and support across air import and export services. The role requires a blend of technical expertise in air freight operations and a strong commitment to client satisfaction.

Requirements

• Preparatory level education or equivalent
• Prior experience or knowledge of air freight operations, particularly in import and export processes, customer service delivery, and interactions with transport providers
• Strong organisational skills to manage and process detailed documentation and operational data
• Excellent interpersonal and communication skills, with the ability to manage client relationships and collaborate effectively across departments
• Adept at problem-solving and critical thinking to support investigation and resolution of operational challenges
• Familiarity with regulatory compliance requirements in air freight logistics
• Proficient in using standard office applications and logistics management software

Benefits

• Dynamic and exceptional work environment
• Collaborative and respectful workplace
• Diversity valued and personal and professional development encouraged