Customer Success Manager Mexico

CEVA Logistics is a global logistics company seeking a Customer Service Manager to join its team in Mexico. The successful candidate will be responsible for developing and maintaining strong customer relationships, resolving issues, and driving continuous improvement initiatives to enhance customer satisfaction and operational efficiency.

Requirements

• Demonstrated experience in customer service, account management, or customer success roles
• Outstanding communication and interpersonal skills
• Strong analytical and problem-solving capabilities
• Fluent command of both English and Spanish languages
• Familiarity with contract management systems and tools

Benefits

• Structured professional development programmes
• Clear paths for career advancement within a global organisation
• Supportive, inclusive, and modern working environment