Provide daily high-level IT & audiovisual support to the Group’s VIPs and ensure flawless operation of strategic headquarters infrastructures (boardroom, meeting rooms, executive committee room), workstations, devices, as well as during major external events.
Requirements
- 7 years of successful experience in operational support (including VIP support)
- Solid knowledge of professional audiovisual systems (video and audio signals, HDMI, NDI, broadcast formats)
- Strong understanding of network architectures (IP, VLAN, Wi-Fi, addressing, switching)
- Advanced knowledge of Windows and macOS environments (installation and troubleshooting), as well as workstation administration tools (Intune, SCCM, Active Directory, GPO, print servers)
- Experience with collaboration platforms (Teams, Zoom, Webex)
- Strong teaching abilities for training users on IT and AV solutions
- Excellent stress management: ability to handle any situation with organization, technical skills, and diplomacy
- Excellent verbal and written communication in French and English
- Experience in a multinational corporate environment is recommended
- Proven experience in a VIP context
- Technological watch / continuous learning mindset
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance