IT Support Technician - VIP

Provide daily high-level IT & audiovisual support to the Group’s VIPs and ensure flawless operation of strategic headquarters infrastructures (boardroom, meeting rooms, executive committee room), workstations, devices, as well as during major external events.

Requirements

• 7 years of successful experience in operational support (including VIP support)
• Solid knowledge of professional audiovisual systems (video and audio signals, HDMI, NDI, broadcast formats)
• Strong understanding of network architectures (IP, VLAN, Wi-Fi, addressing, switching)
• Advanced knowledge of Windows and macOS environments (installation and troubleshooting), as well as workstation administration tools (Intune, SCCM, Active Directory, GPO, print servers)
• Experience with collaboration platforms (Teams, Zoom, Webex)
• Strong teaching abilities for training users on IT and AV solutions
• Excellent stress management: ability to handle any situation with organization, technical skills, and diplomacy
• Excellent verbal and written communication in French and English
• Experience in a multinational corporate environment is recommended
• Proven experience in a VIP context
• Technological watch / continuous learning mindset

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance