CNB Bank Multi-Experience Agent
CNB Financial CorpPennsylvania, United States
Posted October 24, 2025
Full Time
About the Company
CNB Financial Corp is a banking institution that provides retail and commercial banking services, emphasizing personalized client interactions and product recommendations. The company focuses on customer‑centric service, transaction oversight, and branch sales initiatives.
Job Description
This role is for a Multi-Experience Agent responsible for providing excellent customer service and support to clients through various channels like phone, emails, digital banking, and live chats. The agent will handle transactions, troubleshoot issues, and ensure customer satisfaction. Performance metrics and adherence to ethical standards are expected.
Requirements
- Provide prompt and courteous assistance to clients.
- Diagnose and resolve technical problems with ITMs or online banking platforms.
- Monitor performance metrics and maintain service quality.
- Actively participate in professional development programs.
Benefits
- Medical, Dental, Vision & Life Insurance
- 401K with company match
- Paid Time Off & Recognized Holidays
- Leave policies
- Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
- Employee Assistance Program
- Employee Health & Wellness Program
- Rewards & Recognition Programs
- Gradifi Student Loan Paydown Plan
- Rewards & Recognition Programs
