Bank Customer Care Agent

MCI is a fast-growing technology-enabled business services company looking for experienced Customer Service Representatives to support its Financial Services clients. The role involves resolving customer inquiries, providing account information, and assisting with bank processes, requiring strong communication skills and a customer-focused attitude. The company emphasizes work-life balance, career growth, and a positive work environment.

Requirements

• WONDERFUL communication skills
• Customer service experience
• High school diploma or equivalent
• 3+ years of call center experience
• Proficient in multitasking and Windows PC applications
• Strong organizational skills
• Ability to adapt to a dynamic environment
• Reliable and punctual with strong problem-solving abilities

Benefits

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Supplemental Insurance
• Career Growth