System Technician

Breezeline is a dynamic, innovative company providing Internet, TV, and Voice service to the US markets. The System Technician is a fully functioning, higher level role that supports the growth of the system by assuring the integrity of the HFC and FTTH network, testing, and maintenance of all current HFC/FTTH network and other equipment associated with plant facilities and distribution systems.

Requirements

• Predominantly performs preventative and demand maintenance required to restore the HFC/FTTH network to Breezeline performance specifications as related to customer impacting network impairments and/or outages.
• Maintains and repairs equipment with the HFC/Fiber distribution system.
• Drives a company vehicle between office and/or home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies.
• Interacts with customers (internal/external) in a professional, courteous manner including when responding to escalations and repeated customer concerns.

Benefits

• Competitive salary
• Medical coverage (including prescription and vision plans)
• Dental coverage
• Life Insurance (1x salary at no cost to employee)
• Long and short-term disability insurance (no cost to employee)
• Voluntary employee, spousal, and child life insurance
• Company recognized Holidays with additional Floating Holidays
• Paid Time Off (PTO) programs
• 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
• Participation in the Employee Bonus Plan
• Participation in the Cogeco Stock Purchase Plan
• Complimentary and discounted broadband services (for those in our service area)
• Tuition Reimbursement
• Headspace Membership
• Opportunities for LinkedIn Learning subscriptions for select colleagues