Breezeline is a dynamic, innovative company providing Internet, TV, and Voice service to the US markets. The System Technician is a fully functioning, higher level role that supports the growth of the system by assuring the integrity of the HFC and FTTH network, testing, and maintenance of all current HFC/FTTH network and other equipment associated with plant facilities and distribution systems.
Requirements
- Predominantly performs preventative and demand maintenance required to restore the HFC/FTTH network to Breezeline performance specifications as related to customer impacting network impairments and/or outages.
- Maintains and repairs equipment with the HFC/Fiber distribution system.
- Drives a company vehicle between office and/or home, warehouse, and work sites in a safe and courteous manner, and in accordance with all laws and company policies.
- Interacts with customers (internal/external) in a professional, courteous manner including when responding to escalations and repeated customer concerns.
Benefits
- Competitive salary
- Medical coverage (including prescription and vision plans)
- Dental coverage
- Life Insurance (1x salary at no cost to employee)
- Long and short-term disability insurance (no cost to employee)
- Voluntary employee, spousal, and child life insurance
- Company recognized Holidays with additional Floating Holidays
- Paid Time Off (PTO) programs
- 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
- Participation in the Employee Bonus Plan
- Participation in the Cogeco Stock Purchase Plan
- Complimentary and discounted broadband services (for those in our service area)
- Tuition Reimbursement
- Headspace Membership
- Opportunities for LinkedIn Learning subscriptions for select colleagues