Help Desk Support
CollaberaMinnesota, United States
Posted February 16, 2016
Contract / Temporary
About the Company
Collabera is a leading provider of IT staffing solutions and services.
Job Description
Collabera is seeking a Help Desk Support professional to perform diagnostics, resolve PC hardware and software issues, and assist with inventory and laptop service.
Requirements
- Perform diagnostics on PC hardware failures and resolve any problems with software applications
- Work closely with Helpdesk Support Technicians on support of our remote employees
- Assist in inventory of our hardware supplies
- Service and ship any sales laptops sent in for repair, maintenance or upgrade according to EUS standards
- Maintain service levels while minimizing end user downtime with prompt response and turnaround