We are seeking a Full-Time Front Desk Agent to join our team at the Heathman Hotel Kirkland. As a master multitasker, you will delight, problem solve, and make the day for our incredible guests. You will be responsible for efficiently handling guest check-in and check-out processes, resolving guest conflicts, and providing exceptional customer service.
Requirements
- Previous hospitality or customer service experience preferred
- Previous experience in cash handling & computerized Point of Sale system preferred
- Strong written and verbal communication skills required
- MAST Card required
- Unexpired WA State Driver's License or able to obtain one within 30 days
- Able to drive manual transmission and comfortable driving larger vehicles (preferred)
Benefits
- Complimentary Parking On-Site
- Get Paid Daily (Make any day payday)
- Paid Time off & Holiday Pay (Because Balance Matters)
- Benefits - Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Values Based Culture (#OMGLIFE)
- Culture Add (Creating Space for Fresh Perspectives)
- Referral Bonus (Get Paid to Recruit)
- Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
- Employee Assistance Program
- “Columbia Cares” Volunteer Opportunities
- Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
- Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
- Online Learning Platform to Help You Grow!
- Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)