Lead SRE

We are seeking a senior technical engineer as a foundational member of a cross-functional team that is tasked with ensuring and enhancing the quality, availability, and reliability of the Clumio Data Platform, which is 100% in AWS public cloud.

Requirements

• Work closely with Engineering and QA teams to ensure a stable and scalable public cloud infrastructure
• Work with developers to drive their requirements for resources, capacity, configuration, security, deployment and monitoring
• Maintain escalation policies, incident communication, and follow-the-sun support between multiple geographically disperse virtual NOCs
• Handle 24x7x365 Incident Management and drive Problem Management continuous improvements to enforce and maintain SLAs
• Routinely survey and evaluate available technology options to improve processes, tooling, and monitoring
• Collaborate with QA to help provide comprehensive coverage for software releases by building and maintaining suitable test environments and deployment pipelines
• Collaborate with Sales to build and maintain demonstration/Proof of Concept environments
• Interface with Customer Success to provide scope and detail for incident reports and maintenance activities

Benefits

• Paid Time Off
• Retirement Plan
• Visa Sponsorship