Rapport is a specialized division of FLIK Hospitality Group focused on guest and employee services, meeting and event planning, and conference center management. The Executive Amenity Coordinator manages daily operations of amenity spaces, ensuring exceptional service and proactive facility management.
Requirements
- Welcome employees with genuine warmth and ensure each encounter is adorned with a heartfelt smile and sustained eye contact, fostering an immediate sense of belonging.
- Manage the schedule calendar of our Amenity floor services.
- Transform arrivals into unforgettable experiences by extending personalized amenities, tailoring each interaction to reflect their unique preferences.
- Uphold the highest standards of access management with meticulous attention to detail, in alignment with our client’s esteemed reputation.
- Demonstrate agility and foresight in resolving booking conflicts, offering proactive solutions and engaging with managerial support when necessary, ensuring seamless coordination.
- Anticipate and address inquiries with grace and efficiency, responding to a myriad of requests with unwavering attention to detail, exceeding expectations at every turn.
- Conduct thorough opening and closing walkthroughs, capturing essential details and communicating pertinent updates to enhance operational efficiency.
- Offer invaluable administrative support, contributing to the seamless functioning of our esteemed establishment.
- Cultivate effective communication and collaboration with peers and other departments, fostering a culture of synergy and excellence.
- Safeguard the well-being of our members and staff by diligently adhering to security, fire, health, and safety protocols, fostering an environment of trust and security.
- Adapt to the business demands and support morning and evening schedules.
- Embrace additional responsibilities with enthusiasm and dedication, demonstrating unwavering commitment to our shared mission of hospitality excellence.
- Lead vendor management and implement proactive contingency strategies to address last-minute cancellations, ensuring 100% operational uptime and service reliability
- Manage inventory of supply, equipment and products needed.
- Provide first-line support for basic office technology
- Interface with vendors to provide seamless customer support
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
