Compass Group is seeking a visionary and dynamic Vice President, Sales & Retention Transformation to lead the reinvention of our sales and retention organization. This critical executive will spearhead a multi-faceted technology rollout, directly impacting the evolution of our people, processes, and performance in an era defined by rapid AI and digital acceleration.
Requirements
- Transformation Leadership: Design and execute a comprehensive change management strategy for a multi-dimensional technology rollout aimed at simplifying processes, increasing efficiency, and reimagining the roles of Sellers and Retention Specialists.
- AI & Technology Integration: Champion the implementation of AI, CRM, digital enablement, and data-driven decision tools across sectorized sales and retention teams.
- Evolution of Roles: Define and guide the future of sales and retention functions, ensuring clarity in role accountability and supporting the transition to digitally empowered, agile teams.
- Cross-Functional Collaboration: Partner with executive stakeholders, sector leads, and support functions to align transformation initiatives with Compass Group’s strategic vision and financial targets.
- Performance Measurement & Optimization: Establish and monitor key performance indicators to track progress, refine strategies, and support continuous improvement.
- Organizational Design: Lead the ongoing optimization of team structures within Sales, Retention, Sales Support, and Enablement.
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
