IT Team Manager

As a Team Manager/Senior Operations Coordinator, you will be responsible for managing colleagues in the service at ticket/request level in a contractual services deal. You will operationally manage employees and teams at a work package level, act as the first point of contact for technical content, and support responsible teams in case of technical problems.

Requirements

• At least 2 years of professional experience
• Operational and management experience and knowledge
• ITIL Foundation Certification
• Good communication skills
• High degree of independence and organizational skills
• Ability to lead a support team
• Ability to perform well under high pressure

Benefits

• Competitive compensation plans
• Long-term career opportunities
• Attractive mix of benefit plans to contribute to good health, future financial security, and peace of mind