Content Moderator (Italian-Speaking) – Global e-Commerce
ConcentrixPortugal
Posted October 24, 2025
Full Time
About the Company
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
Job Description
We're a global technology and services leader that powers the brands of the future. As a Content Moderator in Lisbon, Portugal (On-Site), you will make use of your skills, supporting our client's different areas of social media, and be an active part in ensuring client guidelines and promoting service improvements.
Requirements
- Review contents within agreed latency Service Levels and standards of quality
- Review the reported issues within agreed turnaround times and standards of quality
- Escalate issues to our client in accordance with the MSA and this SOW on knowledge base
- Monitor user behaviour and enforce policies effectively
- Apply guidelines consistently to diverse content scenarios
- Handle sensitive issues independently while upholding platform standards
- Maintain confidentiality and professionalism in all interactions
Benefits
- Competitive salary (base and additional bonuses)
- Central location in Lisbon, Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs