Customer advisor with Swedish for TV streaming provider

Provide assistance via phone, email or chat for a TV streaming provider, addressing customer inquiries and complaints, and performing administrative tasks.

Requirements

• Service-oriented thinking with focus on customer experience
• Fluency in Swedish (C1 level), and English written and verbal (B2)
• Administrative and technical knowledge
• Outstanding communication skills and good listener
• Willingness to perform soft selling and upselling

Benefits

• Relocation package - flight + 1 month accommodation
• Equal opportunities for all, regardless of age, gender, and other factors
• Embrace an international and diverse work environment
• Benefit from our investment in your growth through coaching and mentoring
• Team-building events to foster a collaborative work environment
• Team leader support at every stage of cooperation