Customer Service Specialist
ConcentrixAdelaide, South Australia, Australia • Queensland, Australia • Melbourne, Victoria, Australia • Sydney, New South Wales, Australia • Perth, Western Australia, Australia • Western Australia, Australia
Posted October 19, 2025
53400 - 53400 AUD year
Full Time
About the Company
Concentrix is a Global Leader in customer service excellence, representing partners and clients closely to deliver amazing customer service.
Job Description
Join a respected Federal Government department that plays a key role in shaping Australia's financial wellbeing. Enjoy rewarding work by providing critical inbound voice services to everyday Australians just like you. Join a quickly growing account with huge opportunities for career growth and development.
Requirements
- Must be an Australian Citizen and at least 18 years of age
- Must have minimum 50Mbps download and 20Mbps upload for home office
- Passionate about customer service
- Eager to work towards goals and targets
- Confident and capable in using computers and systems
- Existing experience within a contact centre environment – highly desirable!
- Exceptional communication and interpersonal skills
Benefits
- Rotating roster – No weekend work!
- A diverse and inclusive work environment
- Comprehensive paid training to get you up to speed
- Development and career progression opportunities
- Structured support system to help you thrive in a work from home environment
- Concentrix calendar of engagement events