Support users of Spotify via email, chat, and social media, with a focus on Premium users. Work from home in a flexible schedule, with opportunities for career development.
Requirements
- Strong communication skills
- Excellent French language skills (C1)
- Advanced level of English (B2)
- Work experience in a customer experience center is an advantage
- Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)
- Be organized, have decision-making and analytical skills
- Readiness to work on shifts Monday to Sunday
- Team player with a great positive attitude and strong interpersonal skill
- High school education
Benefits
- Competitive salary
- Permanent Work at Home
- Fully paid training
- Medical insurance
- Life insurance
- Performance bonus
- Internet allowance
- Meal vouchers
- Various career development opportunities
- Holiday pay
- Team and Concentrix events
- Getting a free premium account after the 3rd month