French Speaking Customer Support for Music Streaming Platform Department

Mercier Consultancy is seeking a French-speaking Customer Support Representative for their Music Streaming Platform Department. The role involves providing exceptional customer support to French-speaking users, assisting with technical issues, and contributing to a positive customer experience. This is a dynamic position requiring strong communication and problem-solving skills.

Requirements

• Fluency in French and English, both written and verbal
• Previous experience in customer support
• Outstanding communication and interpersonal skills
• Strong problem-solving abilities
• Familiarity with customer support tools
• Proactive approach to customer service
• Ability to handle multiple inquiries
• Ability to work in a fast-paced environment

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Health Insurance
• Private Health Insurance
• Relocation Package
• Training
• Greek Course
• Additional Salaries
• Accommodation Support