Customer Success Onboarding Manager
ConnecteamAthens, Georgia, United States • New York, New York, United States • Columbia, South Carolina, United States • Chapel Hill, North Carolina, United States • Colorado, United States • Florida, United States • Utah, United States • College Station, Texas, United States
Posted September 15, 2025
70000 - 90000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is a fast-growing startup focused on transforming the mobile workforce experience. They are seeking a Customer Success Manager to build and maintain relationships with customers, drive retention and renewals, and ensure their customers achieve their business goals through system characterization, training, and implementation. The role involves a high level of customer satisfaction and collaboration with various internal teams.
Requirements
- Fluent English (spoken and written)
- A minimum of one year's experience as a CSM
- Superb written and verbal communication skills
- Tech-savvy with a Startup mentality
- Team player with a strong work ethic
- Growth mindset
Benefits
- Medical coverage
- Insurance plan
- Paid time off
- Salary range