Technical Customer Success
ConnecteamNew York, New York, United States
Posted October 16, 2025
50000 - 60000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is seeking a driven and tech-savvy Professional Service Manager to deliver professional services to clients. The role involves setting up Connecteam features, integrating it with other platforms, and migrating data. Collaboration with the CS and R&D teams is key to developing expertise and providing outstanding customer service.
Requirements
- 1 year of experience in a SaaS company
- Native-level English proficiency
- Tech-savviness, dedication, eagerness, and curiosity to learn
Benefits
- Competitive salary
- Medical Coverage
- Insurance plan
- Paid time off
- Paid time off for vacation
- Sick days
- Wellness program