Technical Customer Success
ConnecteamFlorida, United States
Posted October 16, 2025
50000 - 60000 USD year
Full Time
About the Company
Connecteam is an employee management app that integrates all business needs from field to office, catering to enterprises, small businesses, and mom-and-pop shops. The platform offers comprehensive solutions for workforce management, employee engagement, communication, training, and scheduling, aiming to simplify operational efficiency and enhance the employee experience. Connecteam's mission is to provide managers with tools to communicate, operate, engage, and run their frontline workforce effectively.
Job Description
Connecteam is seeking a driven Professional Service Manager to deliver professional services to clients, setting up and integrating their features into Connecteam and migrating data. The role involves close collaboration with CS and R&D teams to streamline customer processes and provide exceptional service. This position emphasizes customer success and growth.
Requirements
- 1 year of experience in a SaaS company
- Native-level English proficiency
- Tech-savviness and eagerness to learn
- Strong team player with excellent communication skills
- Ability to thrive in a high-pressure environment
Benefits
- Competitive salary
- Medical Coverage
- Insurance plan
- Paid time off
- 401K
- Paid time off for vacation
- Sick days