Deal Desk Manager
ConnectWiseFlorida, United States
Posted September 18, 2025
Full Time
About the Company
ConnectWise is a leading provider of software solutions for technology solutions providers (TSPs), offering a comprehensive platform for business management, remote monitoring, automation, help desk services, managed services, CRM, project management, billing, quoting, and cybersecurity risk assessments. With hundreds of integrations and a vibrant community, ConnectWise empowers TSPs to run their as-a-service businesses efficiently. The company is known for its inclusive culture that values diversity and innovation, fostering an environment where employees can make meaningful contributions.
Job Description
ConnectWise is seeking a Deal Desk Manager to provide guidance on shaping and submitting contracts to internal compliance standards and protect profitability. This role involves working with cross-functional teams to improve the quote-to-cash process and offer adjustments and validations for existing contracts. The company is passionate about community building and employee value.
Requirements
- Provide support to cross-functional teams with detailed analysis and documentation.
- Research and analyze findings, coach team members, and improve policy/system efficiency.
- Assist in quote generation and contract execution, facilitating communication and approvals.
- Resolve order processing discrepancies and maintain accurate records.
