Front Office Agent

Conrad Athens The Ilisian is seeking a Front Office Agent to be the first point of contact for guests, responsible for managing check-ins and check-outs, providing information, and ensuring a memorable stay. The role requires attention to detail, hospitality, and a proactive approach to guest needs.

Requirements

• Greet and welcome guests.
• Manage guest check-in and check-out processes.
• Provide information about hotel services.
• Address guest inquiries and concerns.
• Maintain accurate records.
• Liaise with housekeeping and maintenance.
• Handle guest feedback and complaints.
• Actively participate in team meetings.
• Adhere to hotel policies.

Benefits

• Competitive remuneration package
• Private medical insurance
• Career development opportunities
• Dynamic business environment