25000AE

Construction Specialties, Inc. is a specialty building products manufacturer. We're looking for a Customer Engagement Specialist to engage with decision makers via website, 800 calls, and LiveChat inquiries. The role involves representing inside technical sales and acting as a central depository of CS information.

Requirements

• Customer facing and proactive engagement with key influencer customers
• Assisting customers with technical questions and providing solution options
• Working with internal department SMEs to meet customer needs
• Handling customer complaints and creating fast and fair resolutions

Benefits

• Annual Salary Range: $50,000 – $66,000
• Bonus Plan
• Medical & Prescription benefits with company contribution
• Dental benefits
• Vision benefits
• Disability benefits
• Life Insurance
• Tuition Assistance
• 401(k) program with match
• 3 weeks PTO
• 10 Paid Holidays + 4 Floating holidays