Consumers Credit Union, headquartered in Kalamazoo, Michigan, is a locally owned, federally insured financial institution that serves over 134,000 members through 27 branches and a nationwide CO-OP ATM network. The credit union offers a full suite of banking products—including checking, savings, mortgages, credit cards, and business lending—while positioning itself as a leader in digital banking technology. In addition to traditional deposit services, Consumers partners with CUSO Financial Services, L.P. to provide non-deposit investment products, giving members access to a broader range of financial solutions. With more than $2.2 billion in assets and a commitment to equal housing lending, Consumers combines community-focused service with innovative technology to deliver personalized financial solutions for individuals and businesses alike.
Open Positions
Marketing and Events Intern
Bachelor's degree is required. Strong communication skills, Adobe Creative Suite proficiency (preferred), and attention to detail are key
Mortgage Loan Officer
Bachelor's degree or equivalent work experience. Proven track record of sales. Strong communication and customer service skills
Mortgage Sales Manager
Bachelor’s degree or equivalent. 5+ years mortgage sales & origination. 8+ yrs mortgage industry experience including Fannie, FreddieMac, FHA, VA, and USDA. Local market knowledge is a plus
Member Service Representative
High school diploma. Home equity certification a plus. Professional appearance and excellent communication skills are key
Business Services Intern
Bachelor's degree required. Strong communication skills and tech proficiency are essential. Confidentiality and security knowledge are expected
Financial Advisor
Bachelor's degree in Finance or related field. 5 years experience delivering investments, minimum 1 year in a financial institution. Series 7, 66, Life, Accident, and Health licenses
Member Service Center Representative
High school degree or equivalent. Excellent communication and customer service skills are essential. Knowledge of current technology needed
Bilingual Digital Service Representative
High school diploma or equivalent. Tech proficiency & ability to work quickly in high volume. Must be comfortable on camera and friendly with customers
Bilingual Member Service Representative
High school diploma or equivalent required. Bilingual communication skills needed. Good basic math and cash handling abilities
Digital Service Representative
High school diploma or equivalent, proficiency in tech & software, ability to work simultaneously in a fast-paced environment, and excellent communication skills
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