Senior Account Manager

The Senior Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of clients, ensuring high client satisfaction and leveraging their understanding of client needs to ensure they receive the most value from Cornerstone technology.

Requirements

• 5+ years experience in an account management capacity
• Strong communication and relationship building skills
• Ability to work independently and know when to bring in team members for support
• Understanding of account management and software sales
• Proven ability to deliver a high degree of customer satisfaction
• Flexibility, integrity, and creative problem-solving skills
• Excellent oral and written communication skills in English
• Ability to effectively present and communicate in an articulate and confident manner
• Discovery skills
• Consultative approach to recommend a talent management strategy
• Follow-up skills with great attention to detail
• Ability to manage several priorities and work well under pressure
• Collaboration and relationship building skills with customers
• Alignment with Cornerstone's corporate functions
• Consideration for privacy and security obligations
• Understanding of learning, performance, and talent solutions (optional)

Benefits

• Full benefits package
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance
• Generous Paid Time Off
• Health Insurance