Distress Passenger Agent
CorpayColombia
Posted December 12, 2025
Full Time
About the Company
Corpay is an Equal Opportunity Employer that provides equal employment opportunities to all employees and applicants without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law.
Job Description
We are looking for a Distress Passenger Agent to receive bookings requirements, coordinate resolution with vendors, and address issues with Passengers in a timely manner. The role involves working in a remote environment, coordinating with teams and departments, and providing excellent customer service.
Requirements
- Excellent interpersonal, written, and verbal communication skills
- Strong organizational and multitasking abilities
- Familiarity with hotel sourcing, market research, and rate negotiation
- Proficiency with Connex and PC tools
- Customer service or call center experience (preferred but not required)
- Ability to work flexible hours including evenings, weekends, and during high-demand irregular operations
- Ability to work independently and as a contributing team member
- Reliable internet connection (must be 100 mbps or higher) and Quiet home-work environment is mandatory
Benefits
- Company-issued equipment and remote access
- Formal, hands-on training