Distressed Passenger Agent
CorpayIllinois, United States
Posted January 2, 2026
15 - 16 USD year
Full Time
About the Company
Corpay is a global leader in business payments and expense management, offering a comprehensive suite of solutions that streamline accounts payable, manage corporate spending, and facilitate international transactions across industries such as fleet, lodging, and vehicle payments. Their services include AP automation, commercial card programs, cross‑border payments, expense management, and customized payment solutions that address currency risk and foreign exchange needs. Leveraging cutting‑edge technology, global expertise, and dedicated support, Corpay delivers significant cost savings, time efficiencies, and robust fraud protection for its clients. This differentiated approach—combining advanced automation with a focus on reliability and innovation—positions Corpay as a trusted partner for enterprises seeking to optimize their financial operations.
Job Description
We are looking for a Distressed Passenger Agent to support our TA Connections line of business in our Schaumburg, IL office. The role involves day-to-day operations to ensure high customer satisfaction, quality standards, productivity, and service levels.
Requirements
- Customer Service experience
- Hotel or airline work experience / background (preferred but not essential)
- Proficient in Microsoft office tools (ie: excel, powerpoint, word)
- Proficient in Computer Use (navigating various websites, and use of email and basic software systems)
- Superior interpersonal skills for communication (internal and external)
- Ability to make decisions independently
- Ability to multi task
- Ability to work in a multicultural team
- Availability to jump in to assist operations in extraordinary circumstances – if and when they arise
- Strong communication skills
- Accountability to the business
Benefits
- Medical, Dental & Vision benefits
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes
- PTO offerings
- Employee discounts with major providers
- Philanthropic support with both local and national organizations