As a Research Consultant, you will be responsible for identifying, validating and documenting key commercial real estate data to enable clients to make informed business decisions. You will also provide exceptional customer support and manage client listings for maximum visibility on our platform.
Requirements
- Perform daily incoming and outgoing phone calls with agents, promoters, investors, and other commercial real estate professionals to obtain updated property and transaction data.
- Contribute to the growth of a precise and comprehensive database of commercial real estate inventory.
- Investigate new space listings, recent sales and leasing transactions, property ownership, and construction in the market.
- Monitor client usage and encourage the use of CoStar products in new and effective ways.
- Build and maintain mutually beneficial relationships with clients.
- Act as the first point of contact for new clients and support the initial adoption of the product.
- Provide continuous training and support to clients to increase product usage and knowledge.
- Collaborate with clients to help them position and promote their properties on the CoStar platform for the market/audience.
- Work closely with the CoStar sales team for effective integration and resolution of client queries.
- Provide exceptional service to all clients, with special emphasis on personalized attention.
Benefits