Patient Service Rep II

Patient Service Representative II providing administrative coverage for patient service functions related to check-out operations of the physician practice. Collects and processes encounter form data, collects and totals outstanding balances and payments, and balances work and computer at end of day.

Requirements

• Maintains established departmental policies and procedures, objectives, quality assurance program, and safety standards.
• Answers telephone calls and routes accordingly.
• Receives and records changes in patient information.
• Demonstrates familiarity with insurance procedures.
• Ensures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
• Responsible for scheduling appointments for return visits and end of day procedures and balancing.
• Compiles data for the billing personnel.
• Attends meetings as required and participates on committees as directed.
• Collaborates with the patient, physician, and other care team members.
• Follows policies, procedures, and safety standards.
• Performs other duties as assigned.

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan