Retention Specialist Bilingual
CreditAssociatesPlano, Texas, United States
Posted September 17, 2025
65000 - 80000 USD year
Full Time
About the Company
CreditAssociates is a leading debt resolution firm with over 15 years of experience, helping clients escape credit card debt in as little as 12-36 months. Our team of expert consultants and negotiators offers comprehensive debt relief services, including settlements and bankruptcy alternatives, ensuring financial freedom for thousands of satisfied clients. Accredited by AADR, IAPDA, and Consumer Affairs, CreditAssociates is trusted with an Excellent rating on Trustpilot.
Job Description
CreditAssociates is seeking driven bilingual professionals (Spanish/English) to join their Retention Specialist program. This role focuses on helping clients achieve debt freedom by providing a world-class customer experience, retaining clients, and offering financial guidance. The company prioritizes growth, positive work/life balance, and a supportive culture.
Requirements
- Bilingual (English/Spanish)
- 1+ year of account management, retention or sales required
- Proficiency with Microsoft Office Suite and basic computer operations
- Experience in a fast-paced call center environment preferred
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Generous 401k
- Flexible schedule
- Weekly lunch
