Associate Renewals Manager
CrewBloomTexas, United States
Posted November 15, 2024
Full Time
About the Company
We're here to make hiring as easy as placing an order on Amazon. To get started, all we need is your job requirements. Next? Wait for candidates to be endorsed and pick the candidates you wish to hire. We do all the heavy lifting, like sourcing, vetting, and interviewing the applicants. Once you select your next hire, you can try them risk-free for one week. It's that easy. Roles we fill include sales, support, admin, finance, and IT roles that can be done remotely. Talk to us now to get started: https://calendly.com/workwithcrewbloom/15mins
Job Description
As an Associate Renewals Manager, you'll focus on maximizing customer retention by employing sales and relationship-building techniques. You'll manage the renewal process, ensure ARR is retained or expanded, and collaborate with internal teams to drive customer success. This role involves assessing customer needs, completing true-ups, and closing renewals in a timely manner.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field (preferred)
- Proven experience in customer success, sales, or renewals.
- Strong understanding of customer relationship management (CRM) software.
- Excellent communication skills.
- Ability to work collaboratively.
- Detail-oriented and organized with multitasking abilities.
- Internet connection with at least 15 Mbps
- Backup internet connection with at least 10 Mbps
- Backup connection capable of supporting work during a power outage
- Primary Device with Intel Core i5/i3 processor, 8GB RAM, backup device
- A functioning webcam
- A noise-canceling USB headset
- A quiet, dedicated home office space
Benefits
- Experience our fun, inclusive, innovative culture
- Embrace the Opportunities
- Limitless Career Growth
- Fast-Paced Thrills
- Flexibility, Your Way
- Work-Life Balance at Its Best