Client Services Representative (Team Lead)
CrewBloomMuntinlupa, Philippines
Posted September 30, 2025
Full Time
About the Company
We're here to make hiring as easy as placing an order on Amazon. To get started, all we need is your job requirements. Next? Wait for candidates to be endorsed and pick the candidates you wish to hire. We do all the heavy lifting, like sourcing, vetting, and interviewing the applicants. Once you select your next hire, you can try them risk-free for one week. It's that easy. Roles we fill include sales, support, admin, finance, and IT roles that can be done remotely. Talk to us now to get started: https://calendly.com/workwithcrewbloom/15mins
Job Description
The Client Services Representative will assist customers with questions, provide product and service information, and resolve cases. The ideal candidate will build positive relationships with customers and efficiently resolve inquiries through various communication channels. The role requires a proactive approach, problem-solving skills, and the ability to thrive in a fast-paced environment.
Requirements
- Answer customer inquiries via email, phone, or chat
- Resolve client cases and educate on product/services
- Assist with new user account setup and portal training
- Train new clients on billing process
- Perform other assigned duties
Benefits
- Fun, inclusive, innovative culture
- Opportunities for professional growth
- Flexible work arrangements
- Work-life balance