Client Services Representative (Team Lead)
CrewBloomMakati, Philippines
Posted July 30, 2025
Full Time
About the Company
We're here to make hiring as easy as placing an order on Amazon. To get started, all we need is your job requirements. Next? Wait for candidates to be endorsed and pick the candidates you wish to hire. We do all the heavy lifting, like sourcing, vetting, and interviewing the applicants. Once you select your next hire, you can try them risk-free for one week. It's that easy. Roles we fill include sales, support, admin, finance, and IT roles that can be done remotely. Talk to us now to get started: https://calendly.com/workwithcrewbloom/15mins
Job Description
This Client Services Representative position involves assisting customers with questions and concerns, providing product/service education, and facilitating new user account setup. The role requires strong communication skills, problem-solving abilities, and adaptability within a fast-paced environment. The role emphasizes building and maintaining client relationships.
Requirements
- Answer customer inquiries via email, phone, or chat.
- Resolve client cases for the client services team.
- Educate clients on product/service usage and search processes.
- Assist clients with new user accounts and billing.
- Train new clients on billing processes.
- Perform other assigned duties.
Benefits
- Inclusive, innovative culture
- Opportunities for professional growth
- Career development
- Remote work flexibility
- Work-life balance