Director of Operations

We're seeking a Director of Operations to lead our operations team and implement systems that drive efficiency and humanity. This role requires a data-driven leader who can balance accountability with a supportive culture. Ideal candidate has 5-7 years of experience in operations, preferably in a law firm or compliance-driven professional services.

Requirements

• Proven operator with 5-7 years of experience in operations
• KPI-driven thinker with experience in data-based decision-making
• Systems leader with experience in process design, tech implementation, and change management
• Strong communicator with ability to build credibility with attorneys, staff, and external partners
• Approachable but firm leader who balances accountability with culture
• Tech savvy with experience in Filevine, Salesforce, or other case/CRM platforms

Benefits

• Competitive salary
• Insurance options
• Support for professional development