The Project Manager reports to a Program Manager and works closely with Directors and Subject Matter Experts to ensure flawless project execution and client satisfaction. He/She supports grows project delivery discipline and helps to develop processes, documentation, standardization and tools.
Requirements
- Responsible for immediate supervision project delivery including scope, resource, risk, financial and time management.
- Responsible for monitoring the daily activities of the projects assigned.
- Works on issues of limited to moderate scope.
- Receives predetermined work assignments that are subject to a moderate level of control and review.
- Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained.
- Requires moderate knowledge of own area of functional responsibility.
- Follows practices which ensure there are no delays in schedules, deadlines, outcomes.
- Understand and applies the Agile values and principles.
- Raise flags to its Program Manager on needs and opportunities for improvement of Agile practice.
- Follows Hangar Agile governance approaches - such as ticket descriptions, metrics, dashboards and reporting.
- Manages projects and resources in charge.
- Understands project delivery phases and manage them with minimal supervision (initiation, planning, definition, design, implementation/development, testing and deployment cycles).
- Drives weekly releases for vertical and/or horizontal; review and prioritization of work and resource planning.
- Coordinates with Development and QA teams and communicates with all impacted Stakeholders.
- Collaborates with IT technical teams to ensure successful delivery of projects.
- Ensures all projects stay in scope and on schedule and inform the Program Manager if anything risk is identified (even with low probability or impact).
- Partners with our AP team to drive cohesion around the customer experience and partner retention.
- Supports Agency Partnership Director and New Business Development team to engage and prospect clients.
- Follows Hangar standards and supports the overall success of this group within the organization.
- Identifies areas for improvement in process and present them to Program Manager.
- Adheres to and advises on the company wide operating metric targets with the Program Manager.
- Responsible for ensuring teams are developing and executing against detailed project plans, including overall budget allocations, schedule roll-ups of all projects, critical path and risk assessment.
- Follows process and documentation standards with the end goal of top-efficiency and quality.
- Works with Program Manager to align appropriate team members against suitable assignments, considering business needs and individual skills.
- Evaluates and promote teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
- Ensures effective communication and promotes a sense of participation and involvement.
- Clarifies and sets deliveries and milestones with internal and external clients. Ensures his/her deliveries to internal and external clients are meeting their expectations in content, time, cost and quality.
Benefits
- Maternity and parental leave extra days
- Competitive benefits packages
- Vacation, compassionate leave, sick days, and flex days
- Access to online services for families and new parents
- Diversity and Inclusion Board with 12 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
- Four Day Work Week
