Flemish Collections Customer Advisor
Cross Border TalentsAthens, Attica, Greece
Posted June 28, 2022
Full Time
About the Company
Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles. By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines. CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR). We are the global market leader in international tech CX recruitment. Why? Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe. Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program. Join us on our journey to shape the future of global recruitment and talent mobility! www.cbtalents.com
Job Description
The Flemish Collections Customer Advisor provides telephone and administrative support to customers, performing call and document management, analysis, and debt management. They build relationships, explain repayment plans, and provide financial advice.
Requirements
- Be at the forefront of the business, operating via telephone/email to support customers
- Establish positive engagement with the customers, build relationships and demonstrate fair treatment
- Conduct affordability assessments and set up reasonable repayment plans
- Provide guidance on available free money advice
- Maintain system notes with accurate, professional records of conversations
- Knowledge of and ability to work independently and as a team
- Native/ Proficient Flemish skills
- Excellent communication and interpersonal skills
- Patience and calmness in all situations
- Ability to work both independently and as a team
- Desire and energy striving for excellence and quality
- Native/ Proficient Flemish skills
Benefits
- Competitive salaries
- Bonus
- Ticket restaurant
- Private Medical and Accident Insurance
- Accommodation and relocation package