Crossfuze is a leading enterprise service management consulting firm that specializes in designing and implementing innovative workflows, with a strong focus on ServiceNow solutions and Microsoft cloud technologies. Leveraging over 20 years of experience and a portfolio of more than 2,500 successful ServiceNow deployments, the company delivers end-to-end services—including implementation, integration, licensing, ITSM/ITIL training, and managed services—while earning elite partner status from ServiceNow and Gold Cloud Solutions from Microsoft. Crossfuze’s distinctive value lies in its white-glove support model, award-winning expertise, and commitment to cultivating a diverse, remote-first culture that encourages continuous learning and internal career growth. Clients benefit from resilient, future-ready operations that adapt quickly to change, while employees enjoy a collaborative environment that rewards innovation and professional development.
Open Positions
ServiceNow Principal Technical Consultant
5+ years ServiceNow experience, 4+ years web tech knowledge, and strong ITIL understanding. Excellent communication and project management skills are required
Service Desk Analyst
Bachelor's degree preferred, technical skills in IT support or customer service. Strong English communication skills & knowledge of ITIL. Prior experience is a plus
ServiceNow Senior Technical Consultant
4+ yrs ServiceNow experience. 3+ yrs web technologies and networking. ITIL and ITSM knowledge required. ServiceNow System Admin certification & Implementation Specialist certification are needed
ServiceNow Principal Technical Consultant, SOM
5+ years of ServiceNow experience, 4+ years of web technologies and networking experience, ability to work remotely and with remote resources
ServiceNow Principal Technical Consultant, Sales and Order Management (SOM)
5+ years of ServiceNow experience, web technologies, and certification
ServiceNow Principal Technical Consultant, SOM
5+ years of ServiceNow experience, 4+ years of web technologies and networking experience, and ability to work remotely
ServiceNow Principal Technical Consultant
5+ years of ServiceNow experience, 4+ years of web tech experience, and required certifications
Service Desk Analyst
1-3 years of experience in technical support or customer service, Bachelor’s degree or certifications, and strong English communication skills
