Member Experience Specialist I
Crossroads YMCAIndiana, United States
Posted November 13, 2025
Part Time
About the Company
The National YMCA Mission: To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.
Job Description
Join our Crossroads YMCA team to support our members on their journey as well as your own, with a healthy mind, body and spirit. Delivers legendary customer service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships, and programs, and creates a positive, professional, and safe environment welcoming to all.
Requirements
- Previous customer service, sales or related experience
- Daxko 101, Listen First Training and I Hear You Service with Care Training must be completed within 30 days of this role
- Certifications required within 30 days of hire: CPR/AED & First Aid and New Employee Orientations
- Excellent interpersonal, communication, and problem-solving skills
- Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community
- Adept computer skills with CRM experience
- Desire and ability to work with people of all ages and backgrounds